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What is Epicor ECM?

Work Smarter and Faster, from Anywhere

Using Epicor ECM, teams can capture, store and manage any document, from any location, on any device. Integration with virtually any ERP, accounting or other business application delivers an even better return on investment.

  • Automated data entry reduces time, errors, and duplicate data
  • Paperless workflows eliminate the need to “stare & compare”
  • Cloud and on-premises options built for speed and usability
Explore Capabilities
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Benefits

Empower Teams

Epicor ECM and IDC use artificial intelligence (AI) and machine learning to automatically classify documents and submit them to the right process, so teams can work smarter instead of harder.

  • Create touch-less workflows to add efficiency
  • Eliminate time spent on manual data entry
  • Electronically route documents for quicker approval
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Focus on the Business

A smarter way to manage information lets you focus on managing your business. With Epicor ECM you can reduce costs, save space, increase performance, and eliminate errors from paper processes.

  • Eliminate paper and filing cabinets
  • Access critical business documents from anywhere
  • Empower organisational growth without adding staff

Elevate Customer Service

Epicor ECM improves the processes that are essential to improving customer service and satisfaction. Keep customer accounts updated in real time with quick, easy ways to file and find documents.

  • Resolve issues quickly
  • Prevent errors and lost documentation
  • Guarantee timely and complete services

Epicor ECM Excels in These Industries

Electronics and High-Tech
Electronics and High-Tech
Fabricated Metals
Fabricated Metals
Industrial Machinery
Industrial Machinery
Manufacturing
Manufacturing
Medical Devices
Medical Devices
Rubber and Plastics
Rubber and Plastics

Capabilities

Business Process Automation

Routine business activities are more organised, more precise, and faster with Epicor ECM. Integrate with accounting or any ERP system to capture, route, and automate routine tasks.

Automated Workflows

Build customised, streamlined workflows to dramatically improve business processing. This simplifies collaboration and improves efficiency throughout the organisation.

Intelligent Data Capture (IDC)

IDC integrates with Epicor ECM to simplify data capture. It eliminates labor-intensive, error-prone and time-consuming manual document processing.

PackageWorks

Streamline the task of collecting and managing key documents. Gather, group, review, approve and share documents quickly and easily using a single platform.

Electronic Forms

Create custom, digital forms with drag and drop technology, and access them on any device. You’ll increase data and workflow visibility, shorten cycle times, improve service and eliminate paper costs.

HR Documents

No more paper files, overstuffed cabinets, or physically moving files between departments. Focus on employees and employee satisfaction—not chasing down forms and files.

On-Premise or Hosted

Install Epicor ECM on-premise or use Epicor ECM SaaS or hosted service. Epicor ECM supports all popular browsers and mobile devices delivering access anytime, anywhere.