Whether your business is new to Prophet 21 or simply looking to take better advantage of all the features it offers, Epicor University has training tools and resources to help you get more from your software.
Your training needs vary based on who you are training, their skill level, learning style, and topic. During an implementation or upgrade, when onboarding new employees, or when integrating a new application, your organization will benefit from:
Epicor Learning Center (ELC) is a web-based learning management system that allows you to effectively deliver, track, and manage your company’s training needs from one central location. The ELC Course Catalog offers a wealth of interactive and engaging training courses that teach essential system skills. Courses and tests are assembled into role-based agendas—helping employees quickly master required skills. Onboard new employees, advance the skills of existing employees, and learn new applications to make the most of your ERP solutions.
Training on Demand (ToD) videos are short, targeted training courses relevant to individual job roles. ToD videos reside in the Epicor Learning Center and keep learners engaged with integrated activities. With task-based courses focused on applying best practices, learners can quickly find what they are looking for and then continue their daily activities. ToD courses are packaged into role-based agendas to enable a complete curriculum and recommended training path for each learner.
Epicor University delivers a variety of documentation for new and experienced users who are looking for deeper or more technical information on their ERP system. Available documentation includes feature summaries, user guides, installation and release guides, technical references, and our EpicWeb customer website for news and updates.
For quick answers to your in-app questions, check out Knowledge on Demand (KoD)—built directly into the latest Prophet 21 version. The short videos in the KoD library provide answers to common questions in just a minute or two—in other words, you don’t have to break stride in the middle of important tasks.
This reference tool offers fast answers and details on application features and functionality, including field definitions, technical detail, calculations, tips, and examples. With the click of a button and a search, you can find answers to your specific questions.