Fast and easy conversion
Making the switch to Epicor Payment Exchange was literally pain-free for Little Hardware. "Twelve new keypads were delivered. I swapped them out one night after the store closed and we were running the next day. Our cashiers didn't even notice that we had made the change. It was that easy," said Kyle Little.
Improved reporting and reconciliation
Epicor Payment Exchange improves the process for ensuring that funds are deposited accurately and that deposits reconcile to the GL. With Epicor Payment Exchange, there is online access to batch reports with the ability to drill down to transaction data. "We like the ability to log onto the Epicor report portal to see the batch settlement report and verify that it matches our records every day," said Kyle Little. "We didn't have that capability with our previous processor and we now have significant time savings."
Simplified PCI compliance
Little Hardware appreciates easier management of devices and data in order to be PCI compliant. "Of course, we were PCI compliant before, but now administration for devices is centrally managed. And data is stored off-site at a secure location with the power of Epicor behind it. It's just easier for me to maintain, and I don't worry about compliance. I know it's there," said Kyle Little.
Benefits in several ways
"Epicor Payment Exchange has been a good solution for us in so many ways. Our processing fees are lower. Our processing fees are on average 8.4% less every month since we switched to Epicor Payment Exchange. I have one number to call for all of my support needs and no longer have to call a processor and Epicor. PCI compliance is easier and so is our reporting and reconciliations," said Kyle Little. "It's just a great all-around solution for our business."
About Epicor payment exchange
Epicor Payment Exchange handles all the key steps in accepting card payments: authorization, settlement, and reporting. Because Epicor Payment Exchange leverages technology and relationships that serve thousands of merchants, volume discounts get passed on to you, leaving more of every sale where it should be: in your bottom line.
Epicor Payment Exchange also provides superior technology that is designed for higher security, easier compliance, better service to customers, and streamlined processes in your back office. Your store can re-use payment card data while staying PCI compliant, view a recent transaction in your own browser-based dashboard without waiting for a monthly statement, and accept a credit card payment (or process a refund to the card) remotely, on your own virtual terminal, from any Web-connected browser.
It's all standard with Epicor Payment Exchange. And it comes with the support of a trusted partner-Epicor in-house experts have the knowledge and tools to solve problems as soon as they occur.