在講求速度的現今社會，時間就是關鍵。這就是 Epicor 支援提供高效率回應體驗的原因。超過 600 位具備深入業界專門知識的支援分析師，他們平均擁有六年經驗。這些 Epicor 員工擔任客戶倡導人，負責處理個案從提交到解決的整個過程，當中涉及 EpicCare 支援入門網站 12 個全球支援中心和 30 種語言。
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Essential Support All customers with Essential Support have access to:
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Pro Support In addition to the benefits listed for Essential, Pro Support includes:
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To inquire about your Epicor support plan click here. To learn more about our support plans contact sales.
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「EpicCare 相當之好——真的容易使用，數分鐘內即可記錄個案並取得回應。」
「我已多次使用支援服務獲得超乎預料的優質服務…他們在 30 分鐘內就回應我了。我還想著應要花數小時。」
"The support that we get is second to none and that makes my job and my life so much easier."
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