Leading welding and gas distributor enhances operations with distribution management software
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced Red Ball Oxygen, an industrial gas and welding supplies distributor, has selected Epicor Prophet 21 as its end-to-end distribution management solution, enabling the company to scale and grow without compromise.
A 90-year-old business, Red Ball Oxygen was founded in Shreveport, Louisiana and has grown to serve a four-state area from 23 customer service locations and four fully modernized cylinder filling plants.
“As a technologically-advanced welding supply distributor, we relentlessly apply information and process technology to deliver products more quickly, more reliably, and more cost effectively,” said Bob Ewing, President at Red Ball Oxygen. “We’re excited to begin implementing Prophet 21 to enhance our business processes to take our efficiency levels even further.”
Prophet 21 is set to help Red Ball Oxygen understand their customers. Using dashboards and tools to enhance customer relations and maintain their loyalty, they will be able to create a unified experience online and in-person, manage inventory, and set prices that balance margins with customer satisfaction. Ultimately, by helping drive higher levels of efficiency and ROI, Red Ball Oxygen expects to modernize their sales approach.
“We’ve designed Prophet 21 to fulfill customer needs through the combination of deep industry-specific functionality, ease of use, extensibility, and cloud deployment,” said Frank Heenan, Vice President of Sales, Distribution & LBM at Epicor. “We provide the tools for distributors to position themselves as leaders of the future, and we’re excited that Red Ball Oxygen has chosen us to partner with.”
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.
Epicor and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
About Red Ball Oxygen
Red Ball Oxygen Co. is a family owned distributor of industrial gases, specialty gases, medical gases, fabrication equipment, and welding supplies. Red Ball operates 23 retail operations, four packaged gas production facilities, and two specialty gas labs that serve customers throughout Louisiana, Texas, Arkansas, and Oklahoma. With multiple welding engineers and American Welding Society (AWS) certified professionals on staff Red Ball can assist customers with any kind of welding process. Red Ball’s Technical Gas division is ISO/IEC 17025 accredited and can produce gases to the highest quality of traceability, including EPA Protocol gases, Hydrocarbon, and Natural Gas standards. To learn more, visit us at www.redballoxygen.com.
