Comprehensive ERP solution that helps you meet the ebb and flow of your business day.
As a fluid power distributor, you need ERP software that can solve a variety of challenges throughout the day. Just after opening, customers may rush your front counter for a replacement hose. By mid-afternoon, your production team is finishing up a large pump assembly for an important customer. All day long, teams pick, pack and ship everything from hoses, fittings, hydraulic pumps, manifolds, and gauges. Epicor provides an industry-leading solution to help you streamline processes, reduce costs, save time, and improve customer service—despite unpredictable economic and world conditions.
Benefits
Industry expertise matters: it’s why 5 of the top 10 fluid power distributors use Epicor. We help you handle complicated production orders and support your employees by simplifying hose assemblies with advanced recommendations and assembly decoders. You can also track internal routing and offsite secondary processing to improve inventory control, customer service, and efficiencies.
Stay one step ahead of your customers by automatically assigning the strongest predictive forecast formula to every recurring item, for each of your warehouses.
Essential for your business survival, you need real-time access to accurate, clear data with user friendly software that provides total visibility into every aspect of your operation.
Manufacturing functionality lets you list items like fully assembled hydraulic pumps in your solution—at one price with one item code. No need to reenter a long list of line items each time you sell and assemble the products. Save time for order-entry personnel, prevent costly errors, and reduce or eliminate mix-ups. Customer service representatives can also increase sales by up-selling.
Take the guesswork out of determining how many items or kits you can assemble with the items you have in stock.
When a customer calls to request an item with more than one part, Epicor Prophet 21 searches your database, finds all the components necessary to manufacture a kit or assembly, and calculates the least common denominator of these pieces. In seconds, customer service representatives know exactly how many of a kit they can offer your customers—without taking a walk to the warehouse to manually find and count SKUs.
Managing and assembling products like custom hoses can be a labor-intensive process, and Epicor offers a time saving solution. Tracking the depth of the fitting that covers the hose (cut factor), tells you how much hose you need for each complete assembly.
For example, if a customer requests a 24-inch hose assembly with 2-inch couplings, the solution will factor in the length of the couplings and direct your employees to cut a 20-inch piece of hose.
Epicor Prophet 21 includes an assembly decoder, in which you can keep records of master item assemblies with the different optional components needed to complete each assembly.
Simplify the process by limiting employee selections to the appropriate components for each piece from a pop-up menu.
Occasionally, you send stock items out of the warehouse for assembly or reworking to meet customer requests. Epicor Prophet 21 can track these items to improve customer service, increase efficiencies, and capitalize on business opportunities. Track purchase orders, costing, and quantities, as well as how long the inventory is off your premises. Manage inventory sent for secondary processing through a work in progress account.
Epicor Prophet 21 helps industrial distributor Transply, Inc. replace inefficient and manual processes to enhance customer service and drive profits.
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